Accessibility Policy

The Buildings Show website is compliant and adheres to Web Content Accessibility Guidelines (WCAG) as developed by the World Wide Web Consortium (W3C), ensuring our content is accessible for a wide range of individuals living with disabilities including vision, hearing, learning, cognitive and speech disabilities.

Additional efforts have been made to ensure our documentation is accessible as well. Key team members have been trained in accessible document creation across Microsoft Office and Adobe platforms to allow our teams to effectively communicate with diverse clients and individuals from the public.

The Buildings Show will ensure that its internet websites, including web content, conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 – Level A or Level AA, except where this is impracticable. We are committed to inclusion and the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and we welcome inquiries and feedback.


AODA Policy at The Buildings Show

The Buildings Show is committed to excellence in serving all attendees including persons with disabilities. We are also committed to giving people with disabilities the same opportunity to access our Show and allowing them to benefit from the same services, in the same place, and in a similar way as other participants.

Wheelchair Availability:
The Metro Toronto Convention Centre has a limited number of wheelchairs available on a first-come, first-served basis at their Guest Services desks located on Level 500 (South Building) and Level 200 (North Building). Individuals will be required to leave a piece of ID which will then be handed back once the device is returned. Individuals cannot reserve the wheelchairs in advance.

Service animals are allowed into our event.

Complimentary Admission:
The Buildings Show will offer a complimentary admission badge for support person of a person with a disability. Persons with disabilities should visit the Registration Desks on Level 600 (South Building) and Level 200 (North Building) to purchase their admission and receive the complimentary support person’s badge.  

Limited Reserved Seating: Seating is limited and available on a first-come, first-served basis.


The Building Show team will do their best to communicate with people with disabilities in ways that take into account their disabilities. To ensure your visit to the The Buildings Show is a rewarding experience, contact us in advance to let us know how we can better assist you.

Should you require accommodation please email [email protected] three weeks prior to the event opening day and we will work with you to meet your accessibility needs.


Persons requiring accommodation in the event of an emergency evacuation should notify the staff in the MTCC Accessibility & Services Desk in Room 501A (South Building) and on Level 200 at the Guest Services desk – near Rm. 205B (North Building) at the Metro Toronto Convention Centre. Alternatively, contact Security on the emergency line: ext. 8160 from any black house phone on the wall. House phones are located under the stairs leading to room 401 (South Building) and across from Rm. 205B (North Building).

In the event of a planned or unexpected disruption to services or facilities for attendees with disabilities, The Buildings Show will notify attendees promptly. A clearly posted notice will include information about the reasons for the disruption, its anticipated length of time and a description of alternative facilities, if available. The notice will be posted at the point of service or facility disruption.

The goal of The Buildings Show is to meet and surpass expectations while serving attendees with disabilities. Comments on our Show regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Informa Canada provides products, good and service to people with disabilities can be made to Deborah Fursey by [email protected]

All information will remain confidential.